Privacy Policy

At InfoTech House, accessible from https://infotechhouse.com, one of our main priorities is the privacy of our visitors. This Privacy Policy explains the types of information we collect and how we use it. If you have questions or require more information about this Privacy Policy, please contact us through the contact options available on our website. This Privacy Policy applies to our online activities and the information visitors share with us or that we collect through our website. It does not apply to information collected offline or through other channels.

Consent

By using our website, you acknowledge this Privacy Policy. Where consent is required for particular activities, we will request it separately.

Information We Collect

When we ask you to provide personal information, we will explain what information is required and why we need it. If you contact us directly, we may receive information such as your name, email address, phone number, the contents of your message, any attachments you send, and other information you choose to provide. When you register for an account or place an order, we may request information such as your name, email address, phone number, billing details, and information necessary to process your purchase. For digital product purchases, we may retain order details and records related to downloads, subscriptions, or licenses, where applicable.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website.
• Create and manage customer accounts.
• Process orders and provide access to purchased digital products.
• Manage downloads, subscriptions, and product licenses, where applicable.
• Improve and personalize our website and services.
• Understand how visitors use our website.
• Develop new products, services, and features.
• Provide customer support and respond to inquiries.
• Send order confirmations, payment updates, and service-related notifications.
• Send marketing communications where permitted and provide an option to unsubscribe.
• Detect and prevent fraud, unauthorized access, and misuse.

Log Files

InfoTech House may use server log files to record website activity. These records may include IP addresses, browser type, Internet Service Provider (ISP), dates and times of visits, referring and exit pages, and other technical information. We use this information to administer the website, investigate technical issues, analyze usage, and help protect our services. IP addresses and other technical identifiers may constitute personal information under applicable laws.

Cookies

Cookies are small files stored on your device by your browser. They help websites recognize your browser and remember certain information. We may use cookies to:

• Maintain login sessions.
• Remember and process items in your shopping cart.
• Save your preferences for future visits.
• Support website security and prevent misuse.
• Understand website traffic and improve the user experience.

Where required, we will request consent before using non-essential cookies.

Managing Cookies

You can manage or disable cookies through your browser settings. Please consult your browser’s help documentation for instructions. Disabling cookies may affect login, shopping cart, checkout, and other website features. Some services may not function correctly without essential cookies.

Payments

Payments may be processed through third-party payment providers using the payment methods available at checkout. These providers process information according to their own privacy policies. Please review the relevant provider’s policy before submitting payment information. For manual payments, we may request information such as the payment method, transaction ID, sender’s number, payment amount, or payment confirmation to verify your order. Do not send us your payment account PIN, password, or one-time password (OTP).

Google Sign-In

If you choose to sign in or register using Google, we may receive basic profile information authorized by you, such as your name, email address, profile picture, and Google account identifier. We use this information to create or identify your account and authenticate your login. We do not receive your Google password. Google’s handling of your information is governed by its own Privacy Policy.

Advertising Partners

If advertisements are displayed on our website, third-party advertising providers may use cookies, JavaScript, web beacons, or similar technologies to deliver advertisements, measure campaign performance, and personalize advertising where permitted. These providers may receive technical information, including your IP address, when their content loads in your browser. You should review the relevant advertising provider’s privacy policy for details about its practices and available privacy choices.

Google Ads and AdSense

If we use Google Ads or Google AdSense, Google may use cookies or similar technologies to provide advertising and measure its performance. Where applicable, we will request consent for advertising technologies and provide the choices required by applicable law. For more information, please review Google’s Privacy Policy and advertising settings.

Sharing Information

We may share information with service providers where necessary to operate our website and deliver our services. These may include hosting providers, payment processors, authentication providers, email services, and analytics providers. We may also disclose information where required by law or where reasonably necessary to investigate fraud, protect our rights, or maintain the security of our services.

Third-Party Privacy Policies

This Privacy Policy does not cover the independent practices of third-party websites or services linked from our website. We encourage you to review their privacy policies before providing personal information or using their services.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, fulfill orders, manage licenses or subscriptions, resolve disputes, and meet applicable recordkeeping obligations. Retention periods may vary depending on the information and its purpose. When information is no longer required, we will take reasonable steps to delete it or anonymize it.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restrictions on certain uses of your information.
• Object to certain processing activities.
• Request a portable copy of your information.
• Withdraw consent where processing relies on consent.
• Opt out of marketing communications.

To submit a request, please contact us through the contact options available on our website. We may need to verify your identity before acting on a request. We will respond within the period required by applicable law. Some information may need to be retained to fulfill legal obligations, maintain necessary transaction records, or resolve disputes.

California Privacy Rights

If applicable California privacy laws cover our activities and your information, you may have additional rights concerning access, correction, deletion, and opting out of the sale or sharing of personal information, as defined by those laws. You may contact us to submit a request or ask for more information about applicable privacy choices.

European Economic Area and United Kingdom Privacy Rights

If applicable data protection laws in the European Economic Area or United Kingdom cover our processing of your information, you may have rights of access, rectification, erasure, restriction, objection, and data portability, subject to legal conditions. You may also have the right to withdraw consent and lodge a complaint with the relevant data protection authority. Access requests are generally handled without charge, subject to exceptions permitted by applicable law. We will respond within the applicable legal timeframe.

Children’s Information

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information through our website, please contact us. We will investigate and take appropriate steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, practices, or applicable requirements. Updates will be posted on this page. Where required, we will provide additional notice of significant changes.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact InfoTech House through the contact options available at: Website: https://infotechhouse.com